The Contherm™ scraped-surface heat exchanger (SSHE) has found use within many different processes and applications for manufacturing food, chemicals, pharmaceuticals, cosmetics, health and beauty products, etc. It is particularly suited for processing viscous, heat sensitive, sticky or chunky (containing particulates) products that are to be pumped. It can be used in a broad range of processing environments, including: aseptic, heating, slush-freezing, sterilization, cooling, pasteurization, crystallization and phase change.